Effective Date: February 24, 2025
Rayven Lighting (hereinafter referred to as “we,” “our,” or “the company”) values your privacy and is committed to protecting your personal information. Our privacy policy will help you understand how we collect, use, share, and protect your information. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We may collect the following types of personal information:
- Identity Information: such as your name, company name, job title, etc.
- Contact Information: such as your email address, phone number, physical address, etc.
- Account Information: such as login credentials and account settings (if applicable).
- Payment Information: such as payment method, credit card, or bank account details (only collected during transaction processing).
- Device Information: such as IP address, browser type, operating system, device type, etc.
- Usage Data: including pages you visit on our website, time spent on pages, links clicked, and other browsing data.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Providing and Improving Services: To better provide our products and services and improve our platform’s functionality.
- Customer Support: To handle your inquiries, issues, and technical support requests.
- Marketing and Promotions: To send you promotional materials, newsletters, and other information based on your interests. You can opt-out at any time.
- Order Processing: To process your orders and complete transactions on our platform.
- Compliance and Security: To ensure we comply with legal regulations and protect the security of our platform.
3. How We Protect Your Information
We take reasonable physical, electronic, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and data security protocols. Although we make every effort to protect your information, we cannot guarantee the absolute security of data transmitted over the internet.
4. How We Share Your Information
We will not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: Third-party service providers who assist us in providing products, services, or features, such as payment processors, logistics companies, etc.
- Legal Requirements: We may disclose your information to comply with legal obligations or respond to governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction.
5. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the privacy practices of those third-party sites. Please review their privacy policies before visiting.
6. Data Storage and Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. The retention period may vary depending on your relationship with us, legal requirements, and our business needs.
7. Your Rights
Depending on applicable laws, you may have the following rights regarding your personal data:
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right of Rectification: You have the right to request correction or updating of inaccurate personal information.
- Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.
- Right to Restrict Processing: You have the right to request restriction of processing your personal data.
- Data Portability: You have the right to request the transfer of your personal data to another service provider.
- Right to Withdraw Consent: You can withdraw your consent at any time, although such withdrawal will not affect processing prior to the withdrawal.
If you have any requests regarding your personal information, please contact us using the information provided below.
8. Children’s Privacy
Our products and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will delete it.
9. Updates to Privacy Policy
We may update this privacy policy from time to time to reflect changes in legal requirements or our privacy practices. We will post any updates on this page and indicate the date of the update. Please review this policy periodically to stay informed about how we protect your privacy.
10. Contact Us
If you have any questions or suggestions regarding this privacy policy or wish to exercise your rights, please contact us at:
- Email: Caesar@www.rayvenlight.com
- Address: A1 New Lighting Source Industry Zone, Luocun,Nanhai District, Foshan, Guangdong, China 528200
- Phone: 0086-15815968604